Terms of service


Introduction

Welcome to moliani.shop.

These Terms of Service ("Terms") govern your access to and use of the moliani.shop website, including browsing, purchasing products, and interacting with our services.

By accessing or using our website, you agree to be bound by these Terms of Service, our Privacy Policy, and our Return and Refund Policy. If you do not agree with these Terms, please do not use our website or services.

These Terms apply to all visitors, customers, and users of moliani.shop.

If you have any questions regarding these Terms of Service, please contact us:

Email: info@moliani.shop

1. About moliani.shop

moliani.shop is an online retail store providing customers with access to carefully selected products through our website.

We are committed to providing a convenient, secure, and reliable online shopping experience for customers across Australia.

Throughout these Terms, references to "we", "us", and "our" refer to moliani.shop.

References to "you" and "your" refer to any person accessing or using our website or purchasing products from us.

2. Website Use and Eligibility

By using moliani.shop, you confirm that:

  • You are legally capable of entering into a binding agreement.

  • You provide accurate and complete information when placing an order.

  • You will use our website only for lawful purposes.

  • You will not use our website in a way that may damage, disrupt, or interfere with our services.

We reserve the right to refuse service, restrict access, or cancel orders where we reasonably believe that users have violated these Terms or engaged in fraudulent, unlawful, or harmful activities.

3. Product Information

We make every effort to ensure that product descriptions, images, prices, and other information displayed on moliani.shop are accurate and up to date.

However, we do not guarantee that:

  • Product descriptions are completely free from errors.

  • Images perfectly represent actual product colours due to differences in device screens.

  • Product availability will always remain unchanged.

We reserve the right to correct errors, update product information, change product availability, and modify prices at any time without prior notice.

4. Orders and Purchases

When you place an order through moliani.shop, you agree to provide accurate and complete information required to process your purchase.

After submitting an order, you will receive an order confirmation email. This confirmation does not necessarily mean that your order has been accepted.

We reserve the right to:

  • Accept or decline orders.

  • Limit order quantities.

  • Cancel orders due to product availability issues, pricing errors, suspected fraud, or other reasonable circumstances.

If your order is cancelled after payment has been received, a refund will be processed according to our Refund Policy.

5. Pricing and Payments

All prices displayed on moliani.shop are listed in the applicable currency shown on our website.

Prices may change at any time without notice.

We accept payments through secure third-party payment providers. By submitting payment information, you confirm that:

  • The payment information provided is accurate.

  • You are authorised to use the selected payment method.

  • You agree to any terms and conditions imposed by your payment provider.

moliani.shop does not store complete payment card details and relies on secure payment processors to handle transactions.

6. Shipping and Delivery

moliani.shop provides shipping services to customers according to the delivery information provided on our website.

Delivery times may vary depending on:

  • Product availability.

  • Shipping location.

  • Courier services.

  • Customs processing.

  • Other factors outside our reasonable control.

While we aim to provide accurate delivery estimates, we cannot guarantee exact delivery dates.

Customers are responsible for providing accurate shipping information. We are not responsible for delays or delivery issues caused by incorrect addresses provided by customers.

7. Returns and Refunds

Returns and refunds are handled according to our Return and Refund Policy.

Customers should review our Return and Refund Policy before making a purchase.

If you believe there is an issue with your order, please contact us at:

Email: info@moliani.shop

Our customer support team will review your request and provide assistance.

8. Intellectual Property Rights

All content displayed on moliani.shop, including but not limited to:

  • Website design.

  • Text.

  • Graphics.

  • Logos.

  • Images.

  • Product descriptions.

  • Website materials.

is owned by or licensed to moliani.shop and is protected by applicable intellectual property laws.

You may not copy, reproduce, distribute, modify, publish, or use our content without prior written permission.

9. User Conduct

When using moliani.shop, you agree not to:

  • Use the website for unlawful purposes.

  • Attempt to gain unauthorised access to our systems.

  • Introduce viruses, malware, or harmful code.

  • Collect or misuse customer information.

  • Interfere with website operation or security.

  • Submit false, misleading, or fraudulent information.

We reserve the right to take appropriate action against users who violate these requirements.

10. Third-Party Services and Links

Our website may include links to third-party websites, payment providers, shipping services, or other external platforms.

These third-party services operate independently from moliani.shop.

We are not responsible for:

  • The content of third-party websites.

  • Their privacy practices.

  • Their terms and conditions.

  • Their availability or performance.

Customers should review the policies of third-party services before using them.

11. Disclaimer

To the maximum extent permitted by applicable law, moliani.shop provides its website and services on an "as available" basis.

While we make reasonable efforts to maintain accurate and reliable services, we do not guarantee that:

  • The website will always operate without interruption.

  • All information will always be completely accurate.

  • The website will be free from errors or technical issues.

We will make reasonable efforts to address issues and maintain a reliable shopping experience.

12. Limitation of Liability

To the extent permitted by law, moliani.shop shall not be liable for losses, damages, or claims arising from:

  • Website interruptions.

  • Unauthorised access.

  • Third-party services.

  • Delays outside our reasonable control.

  • Improper use of products.

  • Customer errors or incorrect information.

Nothing in these Terms excludes or limits any rights or remedies available to customers under Australian Consumer Law that cannot legally be excluded.

13. Australian Consumer Law

moliani.shop acknowledges and respects consumer rights under applicable Australian Consumer Law.

Our products and services come with guarantees that cannot be excluded under Australian law.

Customers may be entitled to remedies where products:

  • Are faulty.

  • Are not of acceptable quality.

  • Do not match descriptions.

  • Fail to meet applicable consumer guarantees.

These Terms do not affect your legal rights as an Australian consumer.

14. Privacy

Your privacy is important to us.

Our collection, use, and protection of personal information are explained in our Privacy Policy.

By using moliani.shop, you acknowledge that your information may be handled in accordance with our Privacy Policy.

15. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Changes will become effective once published on this page.

Customers are encouraged to review these Terms periodically to remain informed about our current policies and conditions.

16. Governing Law

These Terms of Service are governed by and interpreted in accordance with the applicable laws of Australia.

Any disputes arising from these Terms or your use of moliani.shop will be handled according to applicable Australian laws and regulations.

17. Contact Information

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us:

moliani.shop

Email: info@moliani.shop

Thank you for choosing moliani.shop. We appreciate your trust and are committed to providing a safe, transparent, and enjoyable online shopping experience.